PRIVACY POLICY

Suzuki New Zealand (“Suzuki”) is committed to responsible privacy practices, to complying with the National Privacy Principles contained in the Privacy Act 1993 and all other applicable legislation governing privacy.

This Privacy Policy sets out our policies regarding information received about you during visits to www.suzuki.co.nz (Suzuki Website). The amount and type of information received depends on how you use the Suzuki Website.

The Suzuki Website contains links to other sites. This privacy policy is for the Suzuki Website only. We encourage you to read the privacy policies of each website that collects your personally identifiable information.

What is personal information?

Personal information is any information about you that identifies you, or by which your identity can reasonably be ascertained. Examples of personal information include your name, address, telephone number and email address.

Normal web site usage

The only information we collect and store during normal website usage is the name of your Internet service provider, browser version, the website that referred you to us and the next website you go to, the pages you request and the date and time of those requests and the country you are in. We use this information to generate statistics and measure site activity to improve the usefulness of customer visits. During normal website usage we do not collect or store personally identifiable information such as name, mailing address, email address, or phone number.

Collection of personally identifiable information

There are instances where the Suzuki Website requests personally identifiable information to provide the website visitor with a service or correspondence (for example, promotional offer, test drive request, competition entry, updates and mailed brochures). This information, such as name, mailing address, email address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data by Suzuki and is used to fulfill your request. If you tell us that the information should not be used as a basis for further contact, we will respect your request. The information you provide is used by Suzuki to improve the services we provide you. It is never provided to any other company for that company's independent use. Information which Suzuki holds about you may be transferred overseas to Suzuki's secure facilities. If your information is transferred overseas it will remain subject to strict security safeguards.

Users who login to the Suzuki Website have their IP addresses recorded. This information will only be provided to legal authorities in cases of suspected fraud or for law enforcement purposes. This information is stored securely and will not be provided to other members or non-authorised parties.

If you choose to post messages in our message areas or leave feedback for other users, we will collect that information you provide to us.

Membership Removal

If you wish to have your registration removed from our directory for any reason, you may send us an email requesting this.

If you send us an email

If you send us an email containing personal information, we will take reasonable steps to ensure the confidentiality of that information. The content of emails is sometimes monitored by our Internet Host for maintenance and fault detection purposes. We may also monitor email for legal compliance purposes. E-mails may also be sent to our dealers or contractors when they relate to product or service enquiries or complaints.

Although we take steps to protect information sent by e-mail, e-mail is not a secure method of communication and if you are concerned about sending your personal information to us in this manner you may prefer to contact us by another means.

Use of "Cookies"

Suzuki uses technology such as "cookies", "pixel tags" and java code on the Suzuki Website and in emails you have agreed to receive from us. The use of "cookies", "pixel tags" and java code is an industry standard, and helps us monitor the effectiveness of our advertising and how visitors use the Suzuki Website. Cookies also improve the visitor experience by delivering information and fresh content specific to your interests. Cookies are widely used on most major Web sites.
If selected by you, the Suzuki Website will store your username and password in a "cookie" to enable you to be automatically logged in when you return. The Suzuki Website "cookies" do not store your email address or other personal information about you.

What about information provided in job applications?

If you submit a job application via the Suzuki Website, we will use the information provided by you to assess your application. Suzuki may disclose the information contained in your application to contracted service providers for purposes such as screening, aptitude testing, medical testing and human resources management activities.

Ensuring personal information is up-to-date

We do everything we can to ensure that the personal information we hold is accurate complete and up-to-date whenever we collect or use it. This means that from time to time, we will ask you to tell us if there are any changes to your personal information.

How can you access or correct the personal information we hold about you?

Wherever possible and appropriate, we will let you see the personal information we hold about you and correct it if it is wrong. If we do not allow you access to any part of the personal information we hold about you, we will tell you why.

If you wish to obtain access to your personal information held by us, or to request us to correct any errors in that information, please contact us by:
  • phoning Suzuki on (06) 349 1222;
  • faxing Suzuki on (06) 349 1212 ;
  • emailing us at admin@suzuki.co.nz; or
  • writing to our Privacy Officer at Suzuki New Zealand Private Bag 3008 Wanganui 4540.

Security of personal information

Security of personal information is important to us and we take all reasonable precautions to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Some of the ways we protect personal information include:
  • external and internal premises security;
  • restricting access to personal information only to staff who need it to perform their day to day functions;
  • maintaining technology products to prevent unauthorised computer access or damage to electronically stored information, such as requiring identifiers and passwords, firewalls and anti-virus software; and
  • maintaining physical security over paper records.

Who should you contact if you have concerns about our handling of personal information?

If you have any queries or concerns about the manner in which we have handled your personal information, please write to:

Privacy Officer
Suzuki New Zealand
Private Bag 3008
Wanganui 4540

We will send you written acknowledgement of your correspondence. We will investigate your query or concern and will advise you of the steps we have taken to answer or resolve it.

Changes to our Privacy Policy

We may change our Privacy Policy from time to time at our discretion and without notice. At any time, the latest version is available from our website at www.suzuki.co.nz.